Returns & Exchanges

If you don’t absolutely love your latest Hotmilk purchase, we have a generous 30 days return policy. Simply fill out the returns form below:

Hotmilk Offers: 

- Easy Exchanges
- Store credit refunds
- $5 one off fee for credit card refunds (babyshow orders are not charged)

Top Tip: Take our Fit Quiz or Email Us to work out what size you need!

To make an exchange or refund, follow these 2 simple steps...

STEP 1:  Fill out the returns form below
STEP 2:  Return to this address with your returns number

Hotmilk LTD
1/64 Aviation Ave
Mt Maunganui 3116

*Due to hygiene reasons swimwear, knickers and breast pads are unable to be returned unless the garment received was faulty. Garments must be in the original condition with swing tags attached and unworn.

For an exchange* please remember to let us know the product style and size you would like to receive in the box called Customer Notes.  *Please note your requested exchange size can not be held for you and may sell out before your return reaches us.