If you don’t absolutely love your latest Hotmilk purchase, we have a generous 30 days return policy. Simply fill out the returns form below:
Hotmilk Offers:
- Easy Exchanges
- Store credit refunds
- Refunds within 10-14 days from receipts of goods
Top Tip: Take our Fit Quiz or Email Us to work out what size you need!
To make an exchange or refund, follow these 2 simple steps...
STEP 1: Fill out the returns form below
STEP 2: Return to this address with your returns number
HM Collective - Returns
1/64 Aviation Ave
Mt Maunganui 3116
NZ
*Due to hygiene reasons swimwear, knickers and breast pads are unable to be returned or exchanged however Free gift with purchase must be returned if requesting a refund (this includes free knickers or breastpads)
*Sale items are not refundable, valid for exchange / store credit only. Garments must be in the original condition with swing tags attached and unworn.
*For LAYBUY purchase refunds, LAYBUY fees will be deducted from your refund.
*Garments must be in the original condition with swing tags attached and unworn.
For an exchange* please remember to let us know the product style and size you would like to receive in the box called Customer Notes. *Please note your requested exchange size can not be held for you and may sell out before your return reaches us.
