If you don’t absolutely love your latest Hotmilk purchase, we have a generous 30 days return policy. Simply fill out the returns form below:
Hotmilk Offers:
- Easy Exchanges
- Store credit refunds
- Refunds - please allow 10-14 days for processing
Top Tip: Take our Fit Quiz or Email Us to work out what size you need!
To make an exchange or refund, follow these 2 simple steps...
STEP 1: Pop a note with your name, order number and exchange sizes needed
STEP 2: Return to this address
HM Collective - Returns
1/64 Aviation Ave
Mt Maunganui 3116
NZ
*Due to hygiene reasons swimwear, knickers and breast pads are unable to be returned or exchanged however Free gift with purchase must be returned if requesting a refund (this includes free knickers or breastpads)
*Sale items are not refundable, valid for exchange / store credit only. Garments must be in the original condition with swing tags attached and unworn.
*For LAYBUY purchase refunds, LAYBUY fees will be deducted from your refund.
*Garments must be in the original condition with swing tags attached and unworn.
For an exchange* please remember to let us know the product style and size you would like. *Please note your requested exchange size can not be held for you and may sell out before your return reaches us.
Alternatively your can log your return below on our APP (but this is not necessary)
